Senior Program Manager, Operations Strategy

Senior Program Manager, Operations Strategy

Westerville, OH, United States

At Vertiv, we design, manufacture, and service critical digital infrastructure technologies that keep the connected world running 24/7. Our portfolio spans power management, thermal management, and IT infrastructure solutions, complemented by a global network of service centers worldwide. We enable the world's vital applications, from data centers to communication networks to commercial and industrial environments, to continuously run.

The Senior Program Manager Operations Strategy is responsible for planning, directing, and coordinating the execution of Vertiv's 3-year Global Operations Strategic Roadmap and the portfolio of cross-functional strategic initiatives that drive operational excellence across all regions. This role serves as the central program management authority for strategy deployment, ensuring breakthrough objectives cascade effectively from the X-Matrix through regional and functional execution, with rigorous governance, milestone tracking, and cross-regional alignment.

Reporting to the VP, Operations Strategy & Governance, this individual owns the end-to-end program lifecycle for strategic operations initiatives, from strategy formulation support through execution coordination and benefits realization, ensuring alignment with Vertiv's five strategic priorities:
Customer Focus, Operational Excellence, High Performance Culture, Innovation, and Financial Strength.

This role works in close partnership with the VOS organization to ensure that Lean methodology, strategy deployment (Hoshin Kanri), and continuous improvement are embedded in how strategic initiatives are planned, executed, and sustained.

• Own the program management of Vertiv's 3–5 year Global Operations Roadmap, ensuring all strategic initiatives progress on schedule, within budget, and deliver targeted outcomes across the six operational maturity pillars:
  Manufacturing Excellence, Global Quality, SIOP/Material Management, Logistics, Talent & Competency, and Supplier Performance
• Manage the full strategic initiative portfolio — maintaining visibility across all active programs via standardized tracking (Smartsheet/MS Project), milestone management, risk registers, and executive reporting
• Coordinate the execution of Breakthrough Objectives across all strategic pillars:
  Customer Experience, Operational Excellence, Innovation, Cost Optimization, Safety, and ESG.
• Drive the annual strategy deployment cycle — supporting X-Matrix development, Hoshin Kanri cascading from global to regional to site level, and quarterly business review (Q ) updates for Operations
• Provide project planning, milestone management, scope management, resource forecasting, financial management, and change management across the strategic initiative portfolio
• Develop and continually improve the quality of information to help guide future strategic decisions, including external benchmarking, industry best practice identification, and adoption plans
• Interface with key stakeholders on program status, constraint resolution, and strategic decision support

KEY RESPONSIBILITIES
1. Strategic Initiatives Portfolio Management

• Own the program management of Vertiv's 3–5 year Global Operations Roadmap, ensuring all strategic initiatives progress on schedule, within budget, and deliver targeted outcomes across the six operational maturity pillars:
  Manufacturing Excellence, Global Quality, SIOP/Material Management, Logistics, Talent & Competency, and Supplier Performance
• Manage the full strategic initiative portfolio — maintaining visibility across all active programs via standardized tracking (Smartsheet/MS Project), milestone management, risk registers, and executive reporting
• Coordinate the execution of Breakthrough Objectives across all strategic pillars:
  Customer Experience, Operational Excellence, Innovation, Cost Optimization, Safety, and ESG.
• Drive the annual strategy deployment cycle — supporting X-Matrix development, Hoshin Kanri cascading from global to regional to site level, and quarterly business review (Q ) updates for Operations
• Provide project planning, milestone management,…