Receptionist, Customer Service​/HelpDesk

Overview

Join an award-winning “Best Places to Work” for 9 years running at Kenneth's Hair Salons and Day Spas! We are continuing to add Full Time Salon Reception Desk team members to our Polaris area location. Kenneth’s has 10 world-class salons known for delivering an amazing experience and we believe our receptionists are the key. We hire the very best who are passionate about customer service and love a fast-paced work environment.

At Kenneth’s our receptionists are enthusiastic, innovative, and committed to excellence. Whether it is a part-time position or a full-time career we have a role and location to fit you!

Schedule:

Open availability and being able to work up to 3 Saturdays a month. Total hours per week 30-40. Availability to work some evening shifts until 9pm.

At Kenneth’s, we live by our Core Values of Believe, Grow, Care, and Community and we are passionate about cultivating a positive work environment and committed to elevating our industry by empowering beauty professionals to make a living beyond expectations.

Want to know the best thing about working at Kenneth’s? You become an employee-owner. We are 100% employee-owned through an Employee Stock Ownership Plan, which means we are focused on your long-term security as well as your current success goals. We also offer many benefits such as insurance (we pay 2/3), 401k, paid vacations, as well as many other incentives that reward you!

You will not find a benefits package like we offer anywhere–locally or nationally. As a member of our team, you will receive exciting perks like up to 75% off services and 50% off products. You will receive training and coaching to help you feel confident about customer service. If you are passionate about the beauty industry this position is a great way to start your career with many opportunities for advancement.

Apply now!

• Answer, investigate and respond to all customer inquiries regarding appointments, products, and feedback
• Create a warm professional atmosphere through excellent customer service
• English language
• Active listening
• Goal-oriented
• Computer and keyboarding skills
• Multitasking abilities
• Detail oriented
• Problem solving

• Availability to work up to 3 Saturdays per month and some evenings until 9pm
• Strong customer service and communication skills
• Proficiency with computers and typing
• Ability to multitask, stay organized, and handle inquiries
• Active listening and problem-solving skills
• Eligible to work in the United States (no visa sponsorship)

• Competitive hourly wages – starting at $15.00 per hour
• Generous service and merchandise discount
• Paid time off from day one
• Comprehensive medical, dental, vision, life and short term disability insurance for those who qualify
• 401K
• ESOP – employee stock option plan
• Company paid training
• Amazing company culture
• AND MORE!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.