Customer Experience Leader – Order & Fulfillment
Job in
Grand Rapids, Wood County, Ohio, 43522, USA
Listed on 2026-02-19
Listing for:
TalentBridge
Full Time
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
A global manufacturer is seeking a Customer Service Manager in Grand Rapids, MI. This leadership role involves overseeing order fulfillment and customer support operations, ensuring a best-in-class customer experience. Responsibilities include managing the full order lifecycle, addressing customer inquiries, and leading a team to improve processes. Candidates should have 5-7 years of experience in customer service management, strong communication skills, and familiarity with ERP systems.
This role offers growth opportunities and a chance to make a significant business impact.
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