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EMEA Customer Service Lead: Global Care & Logistics
Job in
Germany, Pike County, Ohio, USA
Listed on 2026-02-28
Listing for:
Apex Tool Group
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading global tool manufacturer is seeking an experienced Customer Service Lead EMEA to optimize operations across dual sites in Germany and manage customer interactions throughout the EMEA region, USA, and Asia. Ideal candidates will have 5+ years in customer service, fluency in English and German, and expertise in process improvements. The role includes team leadership, logistics management, and alignment of customer service processes, ensuring top-notch customer experiences.
Competitive benefits and opportunities for training are provided.
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