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Customer Support Specialist

Job in Germany, Pike County, Ohio, USA
Listing for: Ladgov Corporation
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Germany

Position Overview

Ladgov Corporation is seeking a dependable and customer-focused specialist to support Army Community Service (ACS) at Tower Barracks. This role provides front desk support, information and referral services, and manages Lending Closet operations to assist Soldiers and their Families during relocation.

Responsibilities
  • Serve as front desk point of contact for ACS clients.
  • Provide accurate referrals and connect clients with appropriate ACS staff.
  • Manage Lending Closet item issuance, return, inspection, and inventory.
  • Support PCS/ETS in- and out-processing.
  • Maintain accurate records in the ACS Staff database.
  • Prepare welcome packets and update outreach materials.
  • Confirm class/event attendance and notify clients of schedule changes.
Qualifications
  • 1+ year experience in customer service or military family support.
  • Ability to lift up to 60 lbs.
  • Authorized to work in Germany; CAC-eligible with approved background check.
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