Customer Service Representative; Weekend Shift Seville, OH
Listed on 2026-06-22
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Location: Seville
NOW HIRING – CUSTOMER SERVICE REPRESENTATIVES (WEEKEND SHIFT)
Location:
Seville, Ohio (Medina Area). Weekend Shift: 9:00 AM – 9:00 PM. Part-Time Opportunity.
World Truck Towing & Recovery, Inc. is seeking dependable, professional individuals to join our Customer Service/Dispatch team for a dedicated weekend shift.
This role is ideal for candidates looking for consistent weekend hours in a fast-paced, team-oriented environment.
Perfect for students, second-income households, or those seeking weekend-only work.
No towing experience required – paid training provided!
KEY RESPONSIBILITIES- Deliver calm, professional support in high-pressure situations
- Answer incoming calls and gather key information using guided questions
- Dispatch towing and roadside services efficiently and accurately
- Provide service updates and estimated arrival times
- Coordinate with drivers and keep customers informed
- Assist with billing, scheduling, and administrative tasks
- Demonstrate strong information retention and attention to detail
- Ability to interpret direction and complete tasks with minimal supervision
- High school diploma or equivalent
- Customer service experience preferred (not required)
- Strong communication and multitasking skills
- Ability to stay calm and professional under pressure
- Basic computer skills (dispatch software experience is a plus)
- Reliable, detail-oriented, and team-focused
- Competitive pay (based on experience)
- Overtime opportunities (time-and-a-half)
- Paid training – no experience required
- Consistent weekend shift schedule (9 AM – 9 PM)
- Career advancement opportunities
- Health Insurance & Health Savings Account contributions
- Life & Supplemental Insurance (Disability, Accident, Critical Illness)
- 401(k) with company match
- Paid Holidays & Paid Time Off
- Proactive Health Management Plan (telemedicine, health coaching, and more)
With over 40 years of experience, World Truck Towing & Recovery provides 24/7 towing, transport, and recovery services across Ohio, including Seville, Medina, Columbus, Cleveland, Akron, and Grove City.
We support major interstate corridors such as I-70, I-71, I-76, I-77, I-80, I-90, I-270, and more, delivering fast, professional service when customers need it most.
Our reputation is built on safety, reliability, and customer service excellence.
“One Call Does It All.”®
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