Inbound Customer Care Agent — Upsell & Resolve
Job in
Nelsonville, Athens County, Ohio, 45764, USA
Listed on 2026-06-24
Listing for:
Rocky-Brands
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Rocky-Brands is seeking a Customer Care Representative in Nelsonville, Ohio, to provide professional service and support for inbound customer inquiries. The representative will handle orders, answer emails, and manage backorders, ensuring customer satisfaction.
The role requires an Associate's degree or equivalent with strong communication skills and prior call center experience. Work hours are Tuesday to Saturday, 8 AM to 5 PM, with a pay rate starting at $15/hour plus shift differentials.
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