Regional Customer Service Director – DACH; Hybrid
Job in
Germany, Pike County, Ohio, USA
Listed on 2026-06-25
Listing for:
Alumni Ventures
Full Time
position Listed on 2026-06-25
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Germany
Alumni Ventures is looking for a Customer Service Director to oversee customer service operations in Germany, Italy, and Iberian regions. This role involves managing a high-performing team to enhance customer satisfaction and maintain strong client relationships. You will oversee service level agreements, identify service improvements, and ensure compliance while optimizing revenue. A strong background in senior management within customer service is essential.
The position offers a hybrid work model, combining on-site responsibility in Germany with remote flexibility.
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