Customer Service Representative Ii
Job in
Hedgewood, Cuyahoga County, Ohio, USA
Listed on 2026-06-26
Listing for:
Ohio Valley Bank
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Bank Customer Service, Call Center / Support
Job Description & How to Apply Below
Location: Hedgewood
Accept cash items from customers for deposits. Handle withdrawals from and deposits to savings and checking accounts. Take loan payments. Maintain a running account of all transactions. Job requires extensive on-the-job training for proficiency. Responsible for cross-selling other company products and maintaining quality relationships between OVB and the customers.
Detail oriented
Good telephone skills
Excellent customer service skills
Ability to maintain considerable tact with difficult and/or irate customers, yet remain personable
Fast, efficient worker
Ability to work efficiently under pressure
Ability to project good judgment with moderate supervision
Basic PC skills
Ability to maintain accuracy and confidentiality
Ability to work overtime or extended hours when necessaryOVB will make any reasonable accommodation to allow the essential functions of the job to be performed. Contact Human Resources to discuss any possible accommodation.
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