Veterinary Receptionist

Animal Care Center of Polaris is seeking a friendly, organized, and customer-focused part-time receptionist to join our team. As the first point of contact for our clients and patients, you will play a key role in creating a welcoming experience while supporting the daily operations of our busy veterinary hospital.

• Greet clients and pets in a professional and compassionate manner
• Answer multi-line phone calls and assist clients with questions, scheduling, and appointment requests
• Check patients in and out for appointments, surgeries, boarding, grooming and daycare services
• Process payments and maintain accurate financial records
• Manage incoming and outgoing mail, emails, and client communications
• Support veterinary team as needed
• Keep reception and waiting areas clean, organized and welcoming
• Escalate complex client concerns to appropriate team members

• Minimun of 6+ months of customer service
• Veterinary or animal experience preferred but not required
• Ability to multi-task in a fast-paced environment
• Comfortable handling phone calls, scheduling, and payment processing

$16.00-$17.00

Part-time employees are not eligible for healthcare benefits and paid-time off are not available for part-time employees at this time.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.