Polish Content Moderator or Customer Support Agent - Lisbon
Job in
Lisbon, Columbiana County, Ohio, 44432, USA
Listed on 2026-06-27
Listing for:
Cross Border Talents
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Call Center / Support
Job Description & How to Apply Below
Location: Lisbon
Polish Content Moderator Or Customer Support Agent - Lisbon With Accommodation
We are seeking Polish-speaking professionals to join our teams in Lisbon, Portugal. Two roles are available, both with accommodation included in the contract.
Role 1:Customer Service Representative (Polish + English)
- Location:
Lisbon (on-site) - Working Hours:
Monday to Sunday, 08:00–17:00 or 09:00–18:00 (rotating shifts) - Days Off: 2 rotating days per week
- Note:
Schedule may later change to 24/7 rotating shifts
Requirements:
- Strong understanding of e-commerce products and services
- Excellent verbal and written communication skills
- Empathy and rational decision-making
- Ability to manage high contact volumes during peak periods
Content Moderator (Polish + English)
- Location:
Lisbon (on-site) - Working Hours:
24/7 – Monday to Sunday (rotating shifts) - Days Off: 2 rotating days per week
Requirements:
- Strong moderation and decision-making skills
- Knowledge of e-commerce environments
- Excellent written and verbal communication
- Ability to manage peak queue volumes during promotional periods
- Base salary: 920€ x 14 months
- Performance bonus: 45€ x 11 months
- Meal allowance
- Night & weekend shift bonuses
- 1,000€ signing bonus
- Accommodation included (private room arranged by the company)
- Work on-site in Lisbon, a vibrant European capital
- Opportunity to gain international experience in a multicultural environment
Interested? Please send your updated CV or reach out for more information.
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