Customer Service Rep; West St

Customer Service Rep(02185) - 520 West St

• Full-time
• Job Category Org:
  Store Customer Service Rep

Customer Service Representative:
This role is for individuals driven to provide excellent customer service in a fast-paced retail environment. You will handle orders, manage inventory, maintain a clean store, and ensure accurate cash handling while communicating in a friendly and upbeat manner.

• Operate all store equipment and handle pizza preparation.
• Stock ingredients from the delivery area to storage and walk‑in cooler.
• Receive and process telephone and in‑person orders using the touch‑screen computer system.
• Take inventory and complete related paperwork.
• Clean equipment and facility approximately daily.
• Maintain proper monetary change and perform basic math accurately.
• Enter orders quickly and accurately using a computer keyboard or touch screen.
• Communicate clearly and pleasantly with customers and co‑workers over the phone and in person.

• Minimum age 16 years or older.
• Basic arithmetic skills (addition, subtraction, multiplication, division) and ability to use a calculator.
• Good verbal, written, and telephone communication skills with an upbeat speaking voice.
• Motor coordination for rapid and accurate movements of hands and fingers.
• Ability to work on a touch‑screen computer system and use a keyboard.

• Clean, personable, and energetic.
• Outgoing, dependable, reliable, and punctual.
• Prompt, responsible, quick learner, and self‑motivated.

Orientation and training are provided on the job.