Italian-Speaking Customer Support – Lisbon, Portugal

Italian-Speaking Customer Support Role – Lisbon, Portugal (Relocation Package)

Are you a fluent Italian speaker ready to take your career international while living in one of Europe’s most captivating cities? We are looking for an Italian-Speaking Customer Support Specialist to join a dynamic, multicultural team based in Lisbon.

This role offers the perfect combination of professional growth and an exceptional lifestyle by the Atlantic coast.

Why Lisbon? Lisbon is a city that truly has it all. From year-round sunshine and ocean views to historic neighborhoods, vibrant nightlife, and a fast-growing international business scene, Lisbon offers an outstanding quality of life. Enjoy a relaxed pace of living, rich culture, and easy access to beautiful beaches—all while building your career in an international environment.

Your Role:
As a Customer Support Specialist, you will be the main point of contact for Italian-speaking customers, delivering high-quality support and ensuring an excellent customer experience across multiple communication channels.

Key Responsibilities:

• Handle customer inquiries in Italian via phone, email, and chat
• Provide clear, accurate, and professional solutions
• Maintain high customer satisfaction through effective communication and problem-solving
• Accurately document customer interactions in internal systems
• Collaborate with international colleagues to continuously improve service quality

What We Are Looking For:

• Native or fluent Italian speaker
• Good level of English for internal communication
• Strong communication and interpersonal skills
• Customer-focused mindset with attention to detail
• Ability to work efficiently in a fast-paced, international environment
• Previous customer support experience is an advantage, but not required

What We Offer:

• Competitive salary and benefits package
• Relocation package to support your move to Lisbon
• Modern, international office environment
• Full training and structured onboarding
• Career development and internal growth opportunities
• The opportunity to live and work in one of Europe’s most desirable capitals

If you're ready to grow your career while enjoying life in a vibrant, sun-filled city by the ocean, this opportunity is for you.

Apply now and start your Lisbon journey.