Customer Service Representative; French or German Speaker

Customer Service Representative (French or German Speaker)

Join our dynamic team in Lisbon as we strive to provide exceptional customer service to our clients across Europe. We are looking for enthusiastic individuals who are fluent in French or German to enhance our customer support team.

Key Responsibilities:

• Assist customers via phone, email, and chat, providing prompt and effective solutions to inquiries.
• Maintain a high level of customer satisfaction through excellent service and communication skills.
• Collaborate with team members to improve processes and share best practices.
• Handle customer feedback and escalate issues when necessary.
• Contribute to a positive team environment and promote company values.

Qualifications:

• Fluent in French or German (written and spoken);
  English is a plus.
• Previous experience in customer service is preferred, but not mandatory.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:

• Competitive salary with performance-based bonuses.
• Comprehensive training and support.
• A vibrant and multicultural work environment in beautiful Lisbon.
• Opportunities for career advancement and professional development.

If you're passionate about customer service and ready to take the next step in your career, we'd love to hear from you! Please send your CV to Abir.abdelmoula