Customer Service; French speaking

Customer Service (French Speaking)

Lisbon, Portugal

We are looking for a French-speaking Customer Service Representative to join our dynamic team in Lisbon! If you have excellent communication skills and a passion for customer service, this is the perfect opportunity for you.

• Assist customers via phone, email, and chat in French.
• Handle inquiries, provide solutions, and ensure customer satisfaction.
• Work collaboratively with other departments to solve customer issues.
• Maintain a high level of professionalism and empathy in all interactions.

• Monday to Friday:
  Rotating shifts between 06:00 and 22:00.
• No weekend work Saturdays and Sundays off!
• Commute Support:
  We offer Uber reimbursement up to 25 for early morning shifts starting at 06:00.

Salary:
Competitive package (to be disclosed during the interview).

Meal Allowance: 7.23€ per working day.

Welcome Bonus Receive a 2000€ bonus upon joining! Transport Allowance: 20 per month.

Health Insurance:
Available from Day 1 (small monthly contribution required). Fully covered after 6 months of employment.

Relocation & Benefits for Lisbon Hires:
Flight Reimbursement:
Up to 400€ (Economy class) after completing 6 months. Accommodation Support:
If relocating from outside Portugal, you can stay in a shared apartment for up to 12 months at 280/month (utilities included, deducted from your salary).

• Fluent in French (written & spoken).
• Good command of English for internal communication.
• Customer-focused with strong problem-solving skills.
• Eligible to work in Portugal with one of the following: EU , Residence card, Manifestação de Interesse, Visa (under consultation).

If you’re looking for a stable job with great benefits, apply now and join our Lisbon-based team!