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Strategic Customer Success Executive Retention

Job in Amsterdam, Jefferson County, Ohio, 43903, USA
Listing for: Siteimprove
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Executive: Growth & Retention
Location: Amsterdam

Siteimprove is seeking a Customer Success Executive to manage a portfolio of SaaS customers, drive adoption, retention and expansion, and collaborate with Sales, Services and Support to deliver exceptional outcomes.

You will leverage CRM data and scalable playbooks to improve engagement, run 1:1 and 1:many programs, and translate customer insights into actions that improve product value and renewal rates. Fluency in Dutch and professional English are required.

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