Client Service Lead
Job in
Lockbourne, Pickaway County, Ohio, 43137, USA
Listed on 2026-08-03
Listing for:
Crane Worldwide Logistics
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Crane Worldwide Logistics - 1465 London Groveport Rd - Responsibilities:
Responds to orders, general client inquiries, invoice questions and client complaints.;
Records consistent problem areas.;
Resolves issues with orders, delivery dates or service.;
Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.;
Handles client responses that may require deviation from standard procedures.;
Provides leadership, coaching and training to a team of client service specialists.
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