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Customer Experience Leader - NA & E‑Commerce Ops

Job in Holland, Lucas County, Ohio, 43528, USA
Listing for: Calibre Scientific Group
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Ecommerce
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Holland

Calibre Scientific Group in North America is seeking a Customer Service Manager for the Proprietary Products Division to lead the NA Customer Service team and deliver exceptional experiences.

You will partner with Sales and cross-functional groups to enhance satisfaction, optimize operations, and support digital customer journeys, including e-commerce, and ensure efficient escalation handling.

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