North America Customer Success Manager: AI-Driven Growth
Job in
Toronto, Jefferson County, Ohio, 43964, USA
Listed on 2026-08-07
Listing for:
Emplifi
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
Emplifi is seeking a Customer Success Manager to safeguard client relationships and drive value across onboarding, adoption, renewals, and expansions. You will manage a defined book of business, align services to client objectives, and collaborate with internal teams to ensure success.
The role emphasizes AI-enabled workflows, proactive client advocacy, and data-driven insights to reduce churn and grow accounts. Global teams and flexible work arrangements are offered.
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