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Customer Care Lead — Hybrid, Elevate CX
Job in
Commercial Point, Pickaway County, Ohio, 43116, USA
Listed on 2026-08-22
Listing for:
Good Buy Gear Inc
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Good Buy Gear, Inc. is seeking a Customer Care Lead to elevate the customer experience across all touchpoints, leading our Customer Care team and overseeing day-to-day operations at the Commercial Point warehouse.
This hands-on leadership role requires ownership, decisive action, and balancing customer satisfaction with company policies and operational realities. The role focuses on improving response and resolution times, coaching teammates, and driving initiatives to deliver high-quality
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