Call Center Representative
Job in
Gallipolis, Gallia County, Ohio, 45631, USA
Listed on 2026-09-12
Listing for:
Ohio Valley Banc Corp.
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Job Details
Job Location:
Gallipolis, OH 45631
Responsible for providing high level customer service support to OVB customers via phone, email, and chat. Customer support includes Deposits, Loans, Credit Cards, Debit Cards, and eServices. Cross-sell products and services for both business and consumer.
Qualifications- Customer Service experience (banking) preferred
- Professional Oral/Written communication skills
- Detail oriented and ability to follow instructions
- Sales
- Clerical skills
- Positive attendance and punctuality habits
- Multi-Platform PC skills
- Must maintain confidentiality
- Proficient with eServices products to assist customers with technical difficulties and trouble shooting
- Ability to perform effectively and professionally under stress
- Ability to perform effectively and professionally under stress
- Ability to operate most standard office equipment
- Ability to be flexible with work schedule (overtime/extended hours when necessary)
- Ability to sit for extended periods of time
- May require occasional travel
- All other duties, as assigned by management
OVB will make any reasonable accommodation to allow the essential functions of the job to be performed. Contact Human Resources to discuss any possible accommodation.
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