Account Manager Clinical Education

Join Our Team at Hu Friedy Group  – Innovating Excellence in Dental Instrument Manufacturing

Hu Friedy Group  is a leading manufacturer of dental instruments and infection prevention products. Our 10,000-plus products, hand-crafted by highly skilled artisans, are known for their precision, performance, longevity, reliability, and quality. To help dental professionals be The Best in Practice, Hu Friedy Group  provides a unique combination of world class products, value-added services, clinical education, and dental community platforms that result in superior clinician performance and enhanced safety for dental professionals and their patients.

Working at Hu Friedy Group  is so much more than a job, as every employee has a part in driving and supporting the organization's inspirational vision to be a global force in advancing dental performance through Best-In-Practice dentistry that improves lives around the world.

The Clinical Education Manager (CEM) supports Hu Friedy Group 's academic institutions business by delivering cutting-edge research and education to thought leaders and clinicians within dental schools as well as dental hygiene and assisting programs. The CEM will drive revenue and margin growth within an assigned multi-state territory/geographic region of the Academic & Education Sales team. This is accomplished by meeting yearly sales goals, driving growth in market share from competitors, and assuring all customer experiences are positive, noteworthy, and exceeding expectations.

The CEM is also directly responsible for providing education programs and developing brand awareness and loyalty.

The CEM is responsible for developing, understanding, and managing customer relationships and marketplace dynamics and setting the stage for selling Hu Friedy Group  (HFG) value. They will balance their time selling our established line of products as well as all new product introductions. The CEM owns the relationship with key academic personnel including, but not limited to: deans, clinical chairs, faculty members, purchasing and procurement agents, sterilization employees, and continuing education employees.

They are also a key influencer to clinical students of various levels including dentists, dental hygienists, dental assistants, orthodontists, periodontists, and all other specialty clinicians. The CEM is a subject matter expert in infection prevention, clinical practices & policies, and a consultative partner who provides solutions for customers. The individual must be able to effectively utilize dental terminology as it relates to daily practice operations, procedures, and all compliance-related work.

This is a remote, customer-facing position. Candidates must be located in the Toledo or Columbus, OH metro area. This position requires up to 60-65% travel, primarily via car, and planes within Ohio, eastern Michigan, and far west sections of Pennsylvania, West Virginia, and Maryland.

This position is eligible for a Sales Incentive Compensation Plan.

• Sells dental instrumentation and infection prevention & control products and services to academic and institution accounts including conscious sedation, dental unit waterlines, instrument management systems (IMS), and sterilization solutions. Ensure product offers meet program requirements associated with efficient workflows while promoting best outcomes for patients.
• Drives revenue and margin growth by developing strong business relationships with key personnel in academic institutions. This includes understanding customers' clinical/technical needs, presenting the value of Hu Friedy Group  and negotiating to favorable agreements which may include any or all of the following: dental/hygiene/assisting schools, hospitals, and public health institutions.
• Evaluates account performance against established objectives and identifies and implements strategies and action plans to ensure achievement of targets. Consistently analyzes data to improve and develop designated territory. Collaborates with partners in customer meetings that demonstrate the value of Hu Friedy Group  to drive outcomes that increase…