Front Desk - Arch Dental Westerville

About The Job

Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? Arch City Dental in Westerville, Ohio, is seeking a dedicated Front Desk Administrator to be the welcoming face and voice of our practice.

Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? Arch City Dental in Westerville, Ohio, is seeking a dedicated Front Desk Administrator to be the welcoming face and voice of our practice.

• Greet patients warmly upon arrival and deliver an exceptional, positive first impression.
• Schedule appointments and optimize the daily patient calendar for maximum efficiency.
• Answer phone calls, respond to patient inquiries, and direct practice communications promptly.
• Maintain patient records and update personal/medical details in accordance with HIPAA standards.
• Process payments, co-pays, and daily financial transactions accurately and professionally.
• Assist patients with insurance verification, benefits breakdown, and claims processing.
• Keep the reception area clean, inviting, and fully stocked with office supplies.
• Collaborate closely with our dental team to ensure seamless patient care and smooth daily operations.

• Experience:
  
  Minimum of 1 year of administrative experience in a dental clinic setting preferred, but we are happy to train the right candidate.
• Knowledge:
  Familiarity with dental terminology and dental insurance procedures.
• Technical
  
  Skills:
  
  Proficiency in computer operations and dental practice management software.
• Communication:
  Excellent verbal, written, and interpersonal communication skills.
• Organization:
  Strong organizational and multitasking abilities in a fast-paced environment.
• Professionalism:
  Sharp attention to detail and an absolute commitment to patient confidentiality.

• Competitive pay based on experience.
• Comprehensive benefits package.
• Professional development and continuing education opportunities.
• A warm, supportive, and team-oriented work environment serving the Westerville community.