Student Success Coach

Posting Information

• Posting Number: 0801813
• Classification
  
  Title:
  
  Student Success Coach
• Department:
  Student Support and Academic Advising
• Contact Email: tlaw

Offers of employment at Central State University are contingent upon the successful completion of a comprehensive background check including verification of education and employment history, criminal history check, driving record (if applicable), drug screening, and tax compliance review. Failure to complete the required background check may result in withdrawal of an offer or termination of employment.

Provides academic advice and counseling for first- and second-year students. Collaborates with colleagues and other units to create, implement, assess, and refine systems designed to support student retention.

• Work with first- and second-year students to define and plan for achieving realistic educational goals.
• Monitor student progress toward achieving educational and career goals.
• Work with faculty and staff to develop and implement retention strategies, including intervention and early alert.
• Maintain complete and accurate records showing the student’s major, career plans, and other related information.
• Track and ensure correction and updating of student academic records in Banner (e.g., to confirm that the major is accurately listed).
• Collaborate in developing and implementing a seamless system for juniors to transition to academic advising within their department.
• Ensure collaboration among related offices (e.g., registrar, assessment, career services) to track and assist students in meeting their academic goals.
• Engage students in conversations about the University’s core values, with a focus on the roles these values play in academic and life success.
• Match students with appropriate academic support and counseling services.
• Participate in University committees and projects related to student learning and academic success.
• Participate in advising workshops and other professional development activities as they become available.
• Review and approve students’ proposed class schedules.
• Provide advising services for upper-class students during faculty absence.
• Participate in outreach efforts to re-enroll students placed on academic suspension.

• Bachelor’s degree in an academic discipline, Master’s degree preferred.
• Previous advising or teaching experience at the college level.
• Excellent computer skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with students, colleagues, faculty, and administrators.
• Availability to work a flexible schedule that involves some evening and weekend duties.

None specified.