Director of Academic and Disability Services

Director of Academic Support and Disability Services

The Director of Academic Support and Disability Services is responsible for the leadership, coordination, and delivery of student disability services and academic support programs. This is a working director position that combines direct service delivery with oversight of services that promote student access, persistence, and academic success. Reporting to the Vice President of Student Experience, the Director serves as the lead for student disability accommodations, managing the interactive process and ensuring implementation in alignment with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and institutional policies.

The Director also oversees academic support services, including tutoring, testing accommodations, and library services, and collaborates across the institution to reduce barriers to student success. This position is based on the Nelsonville campus and is not eligible for telework.

Supervision and Reporting:

Reports to:

Vice President of Student Experience and Success

Support Services (or designee)

Supervises:
Library Manager; academic support staff; testing center staff; student employees (as applicable)

Essential Functions:

• Disability Services and Accommodation Management
• Compliance Coordination
• Academic Support Services
• Library Services
• Title IX Parenting Student Support
• Collaboration and Student Success
• Assessment and Operations
• Other Duties

Minimum Qualifications:

Bachelor's degree from an accredited institution

One (1) to three (3) years of experience in disability services, academic support, higher education, or a related field

Demonstrated knowledge of ADA, Section 504, and accommodation processes in a postsecondary setting

Experience working directly with students with disabilities

Strong organizational, communication, and interpersonal skills

Ability to manage multiple priorities in a dynamic environment

Preferred Qualifications:

Master's degree from an accredited institution preferred

Experience determining and implementing academic accommodations

Experience supervising staff or coordinating programs

Familiarity with assistive technology and accommodation management systems

Experience collaborating with faculty and providing training

Knowledge of best practices in student retention and academic support

Knowledge, Skills, and Abilities:

Ability to maintain confidentiality and handle sensitive information

Strong problem-solving and decision-making skills

Ability to interpret and apply policies and procedures

Effective interpersonal and collaboration skills

Commitment to student access, equity, and success

Working Conditions:

Primarily office-based environment

Regular interaction with students, faculty, and staff

Occasional evening or weekend hours may be required