Production Quality Engineer

Responsible for ensuring production quality within the assigned mass production unit/area by leading quality system improvements, resolving customer concerns, and driving continuous improvement in alignment with company and customer standards.

• Collaborate with Production, Design, and Mass Production Engineers to improve quality systems and resolve customer complaints
• Conduct daily quality audits (Gemba walks) and ensure standards compliance
• Lead investigations for customer and internal quality issues; develop and implement countermeasures using root cause analysis methods (5Y, Fishbone, Mind Mapping, etc.)
• Manage and improve quality documentation (PFMEA, Control Plans, PQS, PPAP, etc.)
• Supervise and train quality technicians and auditors, including performance reviews, career development, and disciplinary actions as needed
• Support and lead PFMEA and Bully Testing processes, including training staff and implementing lessons learned
• Analyze production data to identify trends, ensure containment, and control sorting costs
• Lead Kaizen improvements, develop capital requests, and optimize processes to reduce risk, improve OEE, and deliver ROI
• Provide training to peers and cross-functional teams on quality systems and best practices
• Enhance customer/internal document management and champion system-wide improvements
• Support customer audits and drive resolution of customer quality issues

• Bachelor’s Degree in an Engineering field or equivalent experience

• 3–5+ years of quality engineering experience, with strong background in injection molding (required)
• Proven leadership ability with experience supervising or training quality staff
• Strong communication skills (verbal and written English) and ability to collaborate across teams
• Skilled in blueprint reading, root cause analysis, and continuous improvement tools
• Proficiency with Microsoft Office (Word, Excel, Access, etc.)
• Strong interpersonal skills and ability to influence cross-functional teams