COE Engineer - III

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: COE Engineer – III.

Location: Grand Rapids, MI.

• Engineer detailed, often complex, network builds for new and existing technologies and assist with ordering equipment/cables/hardware via the appropriate systems.
• The FAST (Field Assurance Support Team) Engineer will function within a centralized team responsible for select tasks to improve efficiencies and provide support within the Network Field Assurance organization. Desired candidates will possess a demonstrated knowledge of wireless RAN Operations/Performance/Hardware, RF/Antenna system fundamentals, and experience in remote system troubleshooting and support.

• Remote support of Telecommunication Field Engineers and Vendors to assist in the integration of new network equipment.
• Remote support of Telecommunication Field Engineers and Vendors to troubleshoot and resolve existing network equipment issues.
• Pre/Post Work RAN health checks and network service KPI assurance.
• Engagement of peer organizations to assist in on-site issue resolution.
• Primary business-hours contact for on-site remote access assistance.

• Technical degree or relevant experience is required.
• Bachelor degree is preferred.
• Demonstrated knowledge of the following RAN technologies:
  Samsung and/or Nokia.
• Experience in remote network equipment triage and troubleshooting.
• Experience in network KPI analysis.
• High technical aptitude for assimilating technical concepts and new technology.
• A proactive work style with the ability to set priorities, work with minimum supervision and with a diverse group of professionals.
• Commitment to professionalism, follow-through and attention to detail.
• Excellent communication skills, especially the ability to listen and comprehend effectively.
• Strong work ethic and customer service orientation with high integrity.

• 5-7 years.

• Looking for an engineer with Samsung or Nokia experience that will work until 8pm Central Time Zone. This position may also work on weekends.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.