Senior Field Application Engineer

Position Summary

Provide technical support for Fibocom products and applications to sales channel personnel and key accounts.

Location: Germany

Company: Fibocom Wireless Inc.

About Us: Fibocom Wireless Inc. is a global leading provider of lOT (Internet of Things) wireless communication solutions and wireless modules. We are committed to providing innovative and reliable products and services to our customers worldwide.

• 1. MARKET ANALYSIS / FEEDBACK PROCESS: Provide Fibocom organization with all relevant information about the application(s) evolution at all major players (component content, system requirements development, new products requirements, integration strategy, competition, etc.).
• 2. TECHNICAL ENGAGEMENT & STRATEGIC ALIGNMENT: Collaborate with the sales team to identify projects where Fibocom’s solutions can be most strategically incorporated, while also evaluating the internal resources and skills needed to support seamless integrations.
• Analyze and synthesize customer needs, and identify significant shifts and trends in the market.
• Ensure that customers and partners have access to relevant technical documentation and product information.
• Provide regular updates to management and appropriate internal teams regarding project status and technical engagements.
• Cultivate relationships with key local industry participants such as MNOs, MVNOs, and design houses to support technical collaborations and partnerships.
• Orchestrate technical responses to RFIs and RFQs, coordinating the contributions of all involved Fibocom technical teams.

• Provide technical support to customers and distributors during the design phase.
• Train customers and distributors on Fibocom solutions through technical seminars/webinars, road-show, presentations and customer meetings.
• Secure the involvement of the relevant HQ departments (Engineering, Quality, Marketing) when required and relevant.
• Inform customers of Fibocom’s products offering changes (order codes, HW or SW evolutions).

• Build project plan, agrees with management and monitors it on regular basis.
• Follow the delivery progress
• Communicate with customer and track progress.

• Engineer degree in Embedded Systems and Software.
• 10+ years of experience in Cellular IoT projects.
• Strong experience of key account technical management.
• Experience in product definition and requirements management.

• Telecom system / protocols: 3
  
  GPP, 2G, 3G, 4G, 5G, TCP/IP, MQTT, LWM2M…
• Embedded Linux (Kernel, Boot, security, integration, Yocto…)
• Technologies: GNSS, Wifi, Bluetooth, RF, Satellites
• Experience with chipset Qualcomm, Mediatek, Unisoc, Teamplayer
• Ability to address different levels of customer’s organization.
• Autonomous and experienced person to support challenge and change.
• Experience in project management (transversal management)
• Experience working with remote teams and international environment.

Salary: EUR 54000 - 84000 per year