More jobs:
Controls Application Engineer
Job in
Westerville, Delaware County, Ohio, 43082, USA
Listed on 2026-06-28
Listing for:
Vertiv Holdings, LLC
Full Time
position Listed on 2026-06-28
Job specializations:
-
Engineering
Systems Engineer -
IT/Tech
Systems Engineer
Job Description & How to Apply Below
Position Summary
The Controls Application Engineer supports the AMER DX / CW / EDGE product line by acting as the primary interface between customers, sales engineering, and the global Application team. The role focuses on ingesting AMER-specific requirements into the software application layer - generating ETO (Engineer-to-Order) configurations, creating Sequences of Operation (SOO) by request, and translating regional needs into Kanban initiatives for execution over global baselines.
Responsibilities
Customer & Sales Support
* Serve as the technical controls interface for AMER Sales Engineering and customers on PA product applications
* Respond to pre-sales technical inquiries regarding controls capabilities, communication protocols, BMS integration, and custom sequences
* Support bid/proposal activities with controls-specific technical content, SOO documentation, and application feasibility assessments
* Provide post-sales application support including commissioning guidance, controls configuration clarification, and field issue triage
* Interface with AMER Service for escalation resolution and field feedback loop
ETO Application Generation & SOO Creation
* Generate ETO software application variants based on customer-specific requirements (custom sequences, protocol configurations, I/O mapping, setpoint strategies)
* Create and maintain Sequences of Operation (SOO) documentation per customer/project request, ensuring alignment with the delivered application
* Validate ETO requests against platform capabilities and global baseline constraints
* Maintain ETO backlog visibility and delivery timelines in coordination with the Application team
Requirements Ingestion & Kanban Execution
* Capture recurring AMER market/customer requirements and translate them into structured Kanban initiatives for regional execution over the global PA baseline
* Distinguish between one-off ETO customizations and requirements warranting baseline integration
* Prioritize and groom the AMER PA Kanban backlog in collaboration with the Regional Controls Leader and Product Line
* Ensure traceability from customer/market request → Kanban card → implemented feature → validated release
* Participate in Kanban cadences (replenishment, delivery planning) to maintain flow and predictability
Cross-Functional Coordination
* Collaborate with the global Application team (EMEA) to ensure AMER regional initiatives integrate cleanly into the global PA baseline
* Interface with Product Management on feature prioritization and roadmap alignment
* Coordinate with Quality/Regulatory on documentation requirements for AMER-specific variants
* Support CRA compliance activities where AMER-manufactured PA units are destined for EU market
Requirements:
* Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related field
* 3-5 years of experience in HVAC controls application engineering, preferably precision cooling/data center environments
* Experience generating ETO configurations or custom application variants for thermal/HVAC products
* Proficiency in structured text (IEC 61131-3) and/or C/C++
* Familiarity with BMS protocols (Modbus, BACnet, SNMP) and system integration
* Ability to create clear, customer-facing Sequences of Operation documentation
* Strong customer-facing communication skills - able to translate technical controls concepts for non-controls audiences
* US work authorization required
Preferred Qualifications
* Experience with Kanban/Agile delivery methodologies in an engineering context
* Knowledge of precision air conditioning systems and data center thermal management
* Familiarity with Vertiv controller platforms or equivalent
* Experience supporting sales engineering teams in a technical pre-sales capacity
* Understanding of UL, ASHRAE, and NIST frameworks relevant to data center cooling
* Prior experience in a global, matrixed engineering organization
Key Competencies
* Customer Orientation - Understands customer/sales urgency and delivers actionable technical support with appropriate responsiveness
* Requirements Translation - Converts customer requests and market signals into structured, executable Kanban initiatives
*…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×