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Slot Tech II

Job in Northfield, Summit County, Ohio, 44067, USA
Listing for: Northfield Park Racino
Full Time position
Listed on 2026-06-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Gaming Manager, Casino, Online Gaming / Sports Betting
Salary/Wage Range or Industry Benchmark: 21.51 USD Hourly USD 21.51 HOUR
Job Description & How to Apply Below
Position: Slot Tech II - Full Time
Location: Northfield

Job Type

Full-time

Description

It is the responsibility of the Slot Technician to complete shop repairs, rebuild slot games, and complete hands-on training of all gaming devices and related systems while providing excellent guest service. All duties are to be performed in accordance with the department and property policies, practices, and procedures.

Principal Duties & Responsibilities
  • Ensure compliance with the policies, philosophies, and regulations of the company and the Gaming Control Board
  • Perform floor repair and preventative maintenance of all Slot machines including machine cleaning and overhauls
  • Maintain the integrity of the slot machine equipment and secure all company assets and property at all times
  • Provide hands-on training on all gaming devices and related systems to all Slot Technicians
  • Work with Slot Technical and Slot Operational team members to ensure slot machines, change machines (TRU / JDU), and on-line system equipment are in proper working order, and all customer needs are satisfied
  • Resolve guest complaints within scope of authority; otherwise refer the matter to management
  • Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Requirements

Performs other job-related duties as requested

Proof of eligibility to work in the United States

Work Experience
  • 6+ Months of Prior Relevant Experience (using basic tools, guest service/customer service and basic computer knowledge) Required
Knowledge, Skills and Abilities
  • Strong problem solving and listening skills
  • Ability to function and act independently
  • Ability to effectively communicate in English, in both written and verbal forms
  • Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
  • Ability to multi-task and work well in a fast paced, team-oriented environment
  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Salary Description

$21.51/hr
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