Storage Customer Service Representative

Location:

1335 S Danbury Rd, Port Clinton, Ohio 43452, United States of America.

U‑Haul is looking for friendly, motivated people to work as Storage Customer Service Representatives. This role involves supporting facility operations, assisting customers with equipment, and maintaining cleanliness and security of storage units.

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain terms of rental agreements, and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure vacant storage units are clean, dry, secure, and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U‑Haul education through U‑Haul University.

• Driver’s license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Availability to work on weekends and holidays.

• Career stability.
• Opportunities for advancement.
• Mindset App reimbursement.
• Gym reimbursement program.
• Health insurance & prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• Met Life legal program.
• Met Life auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) savings plan.
• Employee Stock Ownership Plan (ESOP).
• 24‑hour physician available for kids.
• Dental & vision plans.
• Business travel insurance.
• Life Lock identity theft protection.
• Critical illness/group accident insurance.
• Dave Ramsey’s Smart Dollar program.

The work requires moderate physical exertion, including moving a minimum of 50 lbs (assisted or unassisted) and standing or walking for long periods. Special safety precautions are required when working around moving parts, machines, fumes, or chemicals, and protective clothing may be necessary.

U‑Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on request. U‑Haul will not hire or re‑hire individuals who use nicotine products in states where it applies.