Associate Director & Team Leader - Relationship Manager - SME BWC

Location: Radnor

Job Description

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Requisition Number: 56393

Job Location:

Delhi, IND

Global Grade:
Band 6

Work Type:
Office Working

Employment Type:

Permanent

Posting

Start Date:

20/06/2026

Posting End Date: 04/07/2026

Job Description:

Job Summary

* Achieving the business budget for the business working capital department.

* Aquiring NTB clients of the BWC with utmost quality.

* Achieving revenue budget as per goal sheet set by the bank

Key Responsibilities

Strategy

* Achieve MOM Business targets as per Performance scorecard.

* Customer Experience, Portfolio & Risk Management (50%)

Business

* Achieve the MoM Business targets (NTB, NSR, FX, Trade & Renewals for ETB clients) as per the Performance scorecard.

* Ensure that all new client on boarding is done in adherence to the parameters which are released by the products Team.

* Optimise Cross-sell.

* Balanced performance across products

* Attending to CEMs leads

Processes

* Deferral & Credit mate Covenants

* Pending and overdue Documents,

* Insurance property & Stock

* Stock Audit  INR 50 Mio.

* Stock & Book Debt statement  50 mio

* Astar- AR3,AR4,AR5

* NPA reporting

* Excess & Past due Managements,

* OPAC churn & utilization

People & Talent

* Achieve MOM Business targets as per Performance scorecard.

Risk Management

* Follow all policies and procedures that are laid down by the Bank/Business and ensure that there are no operating losses/ Frauds.

* Ensure accurate and timely processing of customer instructions

* Complete all customer service keeping in mind the ML and KYC norms

Governance

* Improvement in Straight to bank penetration

* Improvement in client retention.

* Completion of all RFI Alerts and DRR alerts as per timeline set.

* Certifications completed as per AMFI and IRDA.

* No overdue E- learnings.

* No non-compliance on FCRMP, ABC, AML & CDD standards.

* No complaints from customers due to lapse from the Bank's side

* NIL instances for Fraud Risk Management (FRM).

* Complaints /sales errors/cancellations completed within the benchmark as required.

Regulatory & Business Conduct

* Display exemplary conduct and live by the Group's Values and Code of Conduct.

* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

* Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

* CI, CRC, Policy, Product, Branches etc

Other Responsibilities

* Embed Here for good and Group's brand and values;

* Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

* Multiple functions (double hats)

Skills and Experience

* Financial Intellect & Balance Sheet Understanding

* Analytical skills

* People Management

* Client Management & Service

* Productivity Tracking

* Performance Management

Qualifications

* Prefers ~ Graduate and PG with MBA or CA

* Will consider candidate with good experience in banking/NBFC's.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

* Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

* Never settle, continuously striving to improve and innovate, keeping things simple and learning…