Wealth Management Client Associate

Job Description

Provide client service support to one or more Financial Advisors. Serve as the primary point of contact for client needs, ensuring timely, accurate, and compliant delivery of client materials and support.

• Deliver excellent client service and educate clients on bank products and services.
• Ensure timeliness, accuracy, and completeness of client materials and follow up on all client and FA requests.
• Help maintain compliance with bank policies and procedures, supporting operational excellence and risk management.
• Deepen and maintain client relationships, promoting bank offerings and integrating banking into clients’ daily practices.
• Support day‑to‑day team activities, including covering roles during absences or seasonal increases, with a client‑first mindset.

• Enthusiastic, highly motivated self‑starter with strong work ethic and results focus.
• Client‑centric mindset, acting in best interest of client.
• Ability to learn and adapt to new information and technology platforms.

• Holding or pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 & 65 accepted in lieu of 66).
• Industry knowledge and understanding of investment products.
• Experience working with clients, fulfilling needs, delivering complex solutions, and providing excellent client experience.
• Comfortable operating in fast‑paced, evolving environment.
• Detail oriented, sound judgment, discretion with sensitive information.
• Commitment to continuous learning and professional growth.
• Strong computer skills with Microsoft Word, Excel, PowerPoint, and Salesforce.
• Professional verbal and written communication skills.

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions
• Advisory Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

High School Diploma / GED / Secondary School or equivalent.

Shift: 1st shift (United States). Hours per week: 37.5. Position may require onsite work.