Credit & Collections Clerk

Posted Tuesday, July 28, 2026 at 4:00 AM

The CREDIT & COLLECTIONS CLERK works under the direction of the Credit Manager; responsible for answering incoming customer phone calls, performing account maintenance, assisting the Credit & Collections Team Leads in ensuring peak performance.

• Be the first to answer incoming queue calls to assist customers and drivers.
• Run Payments through Merchant Partners as needed.
• Authorize and apply credit to customers' accounts as needed.
• Notate customer accounts for all UCC-1 filings for auto reports.
• Notate customer accounts financials received for auto reports.
• Manage Financial and UCC-1 Auto Reports on a monthly basis.
• Assist by sending out letters, applications, and requests to customers as needed and as appropriate.
• Help out with other misc. credit & collections duties as needed.
• Make sure all contact with customers and K&M drivers is noted in the correct field.
• Perform various miscellaneous tasks given by the Credit Manager.
• Perform other duties as appropriate and assigned.

Support company goals and uphold K&M Values.

• Ability to work in a multi-task, professional environment.
• Ability to prioritize and organize effectively.
• Ability to work independently.
• Ability to communicate and express ideas effectively both in written and oral communications.
• Possess a friendly and positive attitude.
• Project a professional image of yourself and the company.
• Knowledge and ability to use the following office equipment: computer, telephone, copier, fax, and calculator.
• Knowledge and ability to use the following software: word and excel.

High School Diploma or equivalent

2-year business degree or equivalent experience