Loan Processor Manager

Our mission at AgCredit is to create lifelong opportunities for our customers and employees by striving to be the premier cooperative lender and employer in our rural communities. Our core values focus on relationships, respect, integrity, service, accountability, teamwork and courage for our customers’ and employees’ success. As a cooperative agricultural lending institution, our commitment is to our customer-owners. Headquartered in Fostoria, OH, AgCredit serves over 7,000 member-owners in 15 lending offices throughout 18 counties across northwest and central Ohio.

As part of the nationwide Farm Credit System, we are proud to return our profits back to our members through our patronage program. We hope you’ll consider joining our experienced lending team as we continue to serve our customers, employees and communities.

The Loan Processor Manager (LPM) provides oversight, guidance, and support to the Loan Processors in preparing loan documents. The LPM is expected to maintain current operational knowledge and subject matter expertise essential to the Loan Processor Role. The LPM will assist all branches by performing essential duties in the lending area in support of loan origination, loan documentation, servicing, and reporting, while leading the Loan Processors.

The LPM will comply with all AgCredit, ACA policies and procedures while maintaining regular and punctual attendance as expected of this position.

• Manage the Loan Processor Team.
• Provide day-to-day supervision, coaching, and support to all Loan Processors.
• Monitor workloads to ensure equitable distribution and timely completion of tasks.
• Lead the hiring process for new Loan Processors.
• Train new team members and provide ongoing development and cross-training opportunities.
• Conduct regular team meetings to communicate updates, share best practices, ensure process consistency, and address challenges.
• Lead the performance evaluation process, prepare annual reviews, provide constructive feedback, and assist with goal setting, incorporating input from others across the Association.
• Address and resolve routine personnel issues in consultation with management and Human Resources.
• Identify opportunities for process improvement and recommend solutions to management.
• Manage and maintain accountability for Credit Delivery input and loan processing activities within the Association queue, including:
• Collaborating with Account Officers and Loan Specialists to ensure the accurate, proper, and timely completion of all loan documentation.
• Preparing and reviewing loan documents, including notes, mortgages, and mortgage modifications, to support the Association’s ability to collect on each loan.
• Ensuring timely and accurate data entry.
• Preparing loans for posting to the loan accounting system.
• Supporting all other loan origination and operational processing activities to ensure proper loan documentation and processing.
• Ensure the accurate, timely, and proper preparation of all required legal loan documentation, including but not limited to notes, mortgages, and mortgage modifications, to protect the Association’s lending interests and ability to collect on loans.
• Maintain the mortgage servicing reminder system to support ongoing loan servicing requirements.
• Efficiently perform all position responsibilities to enhance the financial performance of the lending teams and the Association.
• Performs the functions of a Loan Processor on an as-needed basis, primarily in response to staffing limitations or elevated workload demands, to support the Loan Processor Team and ensure uninterrupted delivery of products and services to applicants and members.
• As needed, prepare, perform and/or file all collateral related processes and documents to perfect the Association’s collateral and/or lien position for each loan.
• Ensure the accurate, timely and proper preparation of all required compliance forms and documents.
• Prepare, process, and/or perform all pre-closing credit and operations forms, checklists, documents and processes.
• Work with the Lending Managers, Loan Specialists, and Account Officers to ensure proper loan approvals and all loans meet…