Wealth Operations Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Millersburg, OH, US

2 days ago Requisition

The Commercial & Savings Bank (CSB)
has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties.
CSB is recognized as a top employer in our region as a nine-year
winner of the North Coast 99 award (www.northcoast
99.org), which recognizes the 99 best employers for top talent in Northeast Ohio.
This full-time position is located on-site at our Operations Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below.

Summary:Assists the Wealth Management Department by processing transactions, account applications and resolving customer account issues. The Wealth Operations Specialist provides critical operational and administrative support to the Wealth Management team, with a focus on accuracy, efficiency, and exceptional client service. This role is responsible for processing account transactions, maintaining detailed account records, and assisting with reconciliation and reporting. Working closely with internal teams and clients, the specialist ensures compliance with regulatory standards and supports the smooth execution of day-to-day wealth operations.

This position contributes directly to the success of CSB’s Wealth Management services by upholding operational excellence and aligning with the bank’s mission and values. The Specialist serves as the primary operational owner for assigned processes, ensures required documentation and approvals are obtained and retained, monitors outstanding items and exceptions, and maintains reliable backup coverage and current procedures for critical functions.

Essential Functions:Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Customer & Internal Support
  • Responds to operational inquiries from clients, Wealth Management staff, and other departments in a professional and timely manner, ensuring consistent service quality.
  • Acts as a point of contact for processing-related account questions
  • Coordinates routine follow-up with custodians, transfer agents, contra firms, vendors, and internal partners; maintains status documentation and escalates delays or exceptions.
• Account Administration
  • Accurately processes and monitors documentation for new account openings, updates, and closures across wealth platforms.
  • Supports asset movements and account maintenance activities, including ownership changes, distributions, and investment transactions.
  • Reviews onboarding packages for completeness; performs account setup, OFAC screening, required checklists, coding, record retention, and funding coordination in accordance with established procedures.
  • Coordinates account closures, including required checklists, review of residual activity, final transfers or liquidation, final reporting, notifications, and escalation of unresolved items.
  • Processes assigned account maintenance, including beneficiary or registration changes, name and address changes, ACH or wire instructions, tax withholding, account coding, restrictions, reversed transactions, and manual price changes, subject to required review and approval.
• Operational Processing
  • Initiates and processes incoming and outgoing securities and cash transfers, ensuring adherence to established procedures and compliance with applicable regulations.
  • Prepares and submits wire transfer requests related to security settlements and client disbursements.
  • Obtains and retains required supporting documentation and independent approvals before processing internal, outgoing, or non-routine asset transfers, and escalates exceptions before completion.
  • Performs assigned daily operational activities, which may include ACH processing, daily cash reporting, recurring transactions, mutual fund settlement, sweep activity, daily balancing, clearing-account activity, holdings and price-variance review, check processing, settlement activity, and standard daily reports.
  • Supports assigned retirement-plan and tax operations, including payroll deposits, rollovers, distributions, participant loans, recurring distributions, withholding, tax reporting support, and…