Care Coordination Supervisor; Region

Care Coordination Supervisor

Location:

Guernsey/Noble County, OH

Sign‑on bonus: $5,000.

We're hiring a Care Coordination Supervisor to ensure adherence to a high‑fidelity wraparound model of care coordination and to provide quality care for children and families from diverse backgrounds.

Integrated Services for Behavioral Health (ISBH) is a community‑mindful, forward‑thinking behavioral health organization serving southeastern and central Ohio with a comprehensive array of behavioral health and related services.

The salary range for this position is $64,000.00-$74,957.37 based on experience, education, and/or licensure.

• Supervise and oversee activities of care coordination team members through various methods, including but not limited to team meetings/supervision and regular communications.
• Provide training for direct care coordinators in the home and community setting.
• Provide routine training, support, and assistance to staff through individual and group conferences, assistance in analyzing case problems, and in improving their skills.
• Promote an ongoing culture of team member recognition and create an atmosphere of teamwork.
• Complete and maintain high fidelity wraparound training credential.
• Ensure completion of skill and competency‑based training to supervise the delivery of ICC and MCC. Review, provide feedback, and approve all required documentation – ensure completion of all required care plans, initial assessments, and CANS, outcomes reports, etc.
• Ensures coordination and adherence to the on‑call rotation.
• Participate in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to OhioRISE ICC/MCC planning process, and service components.
• Collaborate with all relevant systems and key participants within systems pertaining to children or youth and family/caregiver being served to ensure the highest quality of services are being provided with a focus on ensuring family voice and choice.
• Ability to assess needs in crisis situations and inform response.
• Respects confidential information. Ensures operations meet quality and compliance standards.
• Assures documentation meets Medicaid standards.
• Evaluates the performance of staff members and recommends appropriate action to the manager.
• Participate in the review and selection of new staff, including but not limited to completion of position requisitions, applicant reviews, and interviews.
• All other duties as assigned.
• Bachelor’s/master’s degree in social work, education, counseling, psychology, or another related field preferred.
• LSW/LPC is required.
• Three years of experience providing coordinated supportive services/care coordination services.
• Previous supervisory experience preferred.
• Experience working in the behavioral health field required, preferably experience working with multi‑system youth, or individuals with autism and/or developmental disabilities.
• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism.
• Knowledge of high‑fidelity wraparound services preferred (training provided post‑hire).
• Excellent communication skills, both oral and written, demonstrating professionalism with children, youth, families/caregivers, colleagues, and partners.
• Excellent organizational skills with the ability to stay focused.
• Ability to prioritize multiple tasks.
• Demonstrated clinical knowledge of children with co‑occurring developmental disorders and complex behavioral health issues.
• Experience working within Electronic Health Record systems.
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required.
• Ability to maintain a minimum of 100 mbps for high‑speed internet connection is required.

• Medical
• Vision
• Short‑term Disability
• Long‑term Disability
• 401(k) with Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

Delivering exceptional care through connection.

• Dignity – We meet people where they are on their journey with respect and hope.
• Collaboration – We…