Medical Assistant - Bellevue Office

Benefits

• Hours of Work:
  Full time
• Comprehensive Benefits Package:
  Medical & Dental coverage, 401k match, paid time off, tuition assistance and more!

Under the supervision of the Physician/Provider, assists in minor office procedures and injections, performs patient intake assessments, discharges patients from the clinic and procedures, educates patients on procedures and medication changes, as well as new medications. Manages message center including taking phone calls off voicemail and entering them into EHR, accessing OARRS reports for clinic visits and for use with prescription proposals.

Is able to calculate medication due dates based on OARRS reports and patient plan of care as established by physician/provider.

• High School graduate or equivalent
• Medical Assistant certification
• Knowledge of office procedures and equipment
• Experience in giving injections
• Typing and medical terminology experience required
• CPR certification required
• Prior Authorization and Precertification experience preferred

• Assist Physician/Provider with patient care as required.
• Maintain patient records, and prepare necessary forms for billing, prior authorization of meds if indicated.
• Answer telephone calls and place calls as directed.
• Document all messages.
• Follow directions as given by the Physician/Provider.
• Stock supplies and complete forms for needed equipment and supplies.
• Conduct vital signs, EKGs and pain assessment. Review H&P and MAR.
• Schedule patient visits and assist with charts.
• Demonstrate responsibility and accountability in the profession, practice, and job.
• Conduct all work activities with respect for the rights and wishes of patients, visitors, families and fellow employees.
• Display a positive attitude within the department and across departmental lines to contribute to the overall customer service program.

• Stand/Walk – 6‑8 hrs
• Bend – up to 1/3 of time
• Squat – up to 1/3 of time
• Climb – up to 1/3 of time
• Reach up to 1/3 of time
• Lift – up to 1/3 of time
• Carry – up to 1/3 of time
• Push – up to 1/3 of time
• Pull – up to 1/3 of time
• Right Hand – Precise Motor Function (Or Fine Manipulation)
• Left Hand – Precise Motor Function (Or Fine Manipulation)
• Up to 25 pounds – 1/3 or more of the time
• Body Fluid Exposure – Yes

• Attends all mandatory education programs and can describe responsibilities related to general safety and regulatory compliance.
• Appearance is professional, neat, clean, and appropriate for the work environment. Wears proper photoidentification badge while on duty.
• Maintains confidentiality of all hospital and patient information at all times.
• Attends monthly staff meetings and participates in monthly rounding process to assure effective and timely two-way communications.
• Participates in and completes required department specific education and training programs.
• Follows safety and security policies including exposure control plans/blood borne and airborne pathogens.

• Supports the mission, vision and CARES values of Fisher Titus.
• Is knowledgeable of patient rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe, secure environment.
• Supports, cooperates with, and implements specific procedures and programs for safety, confidentiality, quality assurance and compliance with all regulatory requirements, and a work environment free from sexual harassment and all illegal and discriminatory behavior.

• Engages in active listening skills
• Utilizes the AIDET communication tool
• Uses key words at key times
• Utilizes HEART service recovery techniques
• Smiles and greets patients using the 10/5 rule
• Demonstrates a calm, positive attitude through tone and body language
• Ensures patient privacy and promotes a healing environment
• Adjusts approach to respect the diversity of patients
• Assesses and manages patient's expectations of care

• Follows established safety guidelines to reduce risk of adverse event through early recognition
• Commits to the Culture of Safety;
  If you see something, say something

• Commits to efficient, effective and purposeful work and delivery of care
• Engages in practices that will continually improve processes

• High School or better in General.

• Cert Medical Assistant
• Registered Medical Asst

• Certification CPR

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.