Fraud, Waste and Abuse Investigation, Senior Analyst

Location: New Hampshire

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary The Sr. Analyst, Fraud, Waste, and Abuse (FWA) will assist in detecting, investigating, remediating and referring to state regulatory agencies incidents of FWA arising in connection with medical, behavioral, transportation, and other healthcare services. The Sr. Analyst will assist in determining correct coding, review claims, and billing data from all types of healthcare providers for aberrant billing patterns. Activities include reviewing billing activity for state agency referrals, assisting in the investigation and triage of FWA complaints, coordination with other departments and assist in prevention activities including training of internal staff and internal departments.

What you will do Leverage analytical skills to review claims data and identify patterns of suspected potential FWA.At the direction of the Sr. Manager, FWA, assist in the triage, preliminary investigation of all internal and external FWA complaints

Refer all cases of suspected FWA to regulatory agencies within required time frames, ensuring all documentation meets federal, state, and internal compliance standards. Assist in the monitoring of the FWA hotline and FWA shared email box Participate in the prepayment review process including detailed review of medical records against claims data to look for inappropriately billed services and determine if there is any suspected FWAData mining and trending of claims data to review for potential areas of risk and/or escalation of inappropriate billing which may rise to the level of suspected FWAAssist Sr.

Manager, FWA and FWA Director, and collaborate with cross-functional partners (e.g., Compliance, Legal, Provider Relations) on ad hoc deliverables, investigations, and reporting. Assist in the maintenance of the Quick Base database of all FWA cases

Independently initiate leads and conduct case reviews, producing detailed investigative reports and clearly communicating findings and recommendations

Required Qualifications 3-5 years' work experienceCPC or equivalent coding certification

Working knowledge of standard industry coding guidelines such as CPT, HCPCs, ICD-10

Experience reviewing medical records to ensure that documentation matches services billed

Experience reviewing detailed data to interpret claims data

Preferred Qualifications Medicaid experience

Strong analytical skills

Working knowledge of problem solving and decision-making skills

Adept at collaboration and teamwork

Attention to detail

Education:

High School Diploma or equivalent

Associate's degree or equivalent post-high school education preferred

Anticipated Weekly Hours
40

Time Type Full time

Pay Range The typical pay range for this role is:$46,988.00 - $This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/15/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.