Paramedic Supervisor - Ground Services - Flight Network - Waterville

About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

The Supervisor, Paramedic is responsible for the day-to-day operations during the shift including, but not limited to scheduling, handling complaints, supervising all staff, and ensuring proper patient care is provided. Paramedic supervisor will provide medical care and transportation of emergency and non-emergency patients at the Paramedic level of care defined by the State EMS scope of practice.

• Performs essential duties of Paramedic
• Handles issues regarding fleet maintenance and ensure preventative maintenance is being performed
• Ensures availability of resources for daily operations and assist in tactical level of deployment to meet system needs
• Assists with the investigative process for handling and reviewing incidents and issues
• Participates with the Management Team in progressing the organization forward
• Receives, handles, and routes inter-agency disputes/issues to the appropriate resource
• Provides patient/client follow up

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

High School Diploma or GED (required)

Emergency Vehicle Operations Course (required within 6 months of hire)

Associate degree (preferred)

American Heart Association ACLS Advanced Cardiac Life Support (required)

American Heart Association PALS Pediatric Advanced Life Support (required)

Current paramedic-level certification in state of practice (required)

Valid State Driver’s License (required)

3 Years Of Paramedic Experience (required)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are Affi... Please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at