Client Care Specialist | Experienced Home Health Aide (HHA) or State Tested Nursing Assistant (STNA)

Description

Are you a Home Health Aide looking to take your career to the next level?
Freedom Caregivers is looking for a dedicated and experienced Home Health Aide (HHA) or STNA to fill the role of Full-Time Client Care Specialist (CCS) in Upper Sandusky, OH
. This role offers an exciting opportunity to grow, lead, and impact the lives of our clients and caregivers.

As a CCS, you’ll play a vital role in ensuring our clients receive exceptional care while supporting the growth and success of our agency. Your key responsibilities include:

• Delivering Outstanding Customer Experiences: Build lasting relationships with clients, families, and caregivers by providing top-tier customer service.
• Ensuring Continuity of Care: Step in to cover open client shifts as needed, ensuring reliability and seamless transitions for clients.
• Empowering Caregivers: Train and mentor new caregivers directly in clients' homes, setting them up for success.
• Collaborating Effectively: Communicate caregiver performance and satisfaction updates to supervisors to ensure a thriving team environment.
• Upholding Excellence: Follow all caregiver responsibilities and uphold our agency’s policies, procedures, and high standards of conduct.

We know how important it is to feel valued and supported in your career. Here’s what we offer:

• Full-Time Stability: Monday-Friday schedule with occasional weekend or evening flexibility.
• PTO Accrual: Start earning paid time off after 90 days.
• Affordable Health Coverage: Access to essential/preventative healthcare benefits.
• Paid Training & Travel: Get reimbursed for mileage and travel time.
• Daily Pay Option: Instant access to earnings with Tap Check.
• Career Growth Opportunities: We prioritize promoting from within and supporting your professional development.

We’re searching for someone who is not only an experienced HHA or STNA, but also embodies a positive, adaptable, and professional attitude. The ideal candidate:

• Has proven experience as an HHA or STNA.
• Can work flexible shifts between 8am and 6pm Monday - Friday and occasional weekends if needed.
• Communicates clearly in English, both written and verbal.
• Is tech-savvy and comfortable using smartphones and mobile apps.
• Excels in customer service and interpersonal skills.
• Thrives in a dynamic environment, quickly building rapport with clients and caregivers.
• Maintains a professional demeanor and works collaboratively to meet agency needs.

We’re more than just a home care agency—we’re a family dedicated to making a real impact. If you’re ready to grow your career in a supportive, mission-driven environment, we’d love to meet you.

• Must have a valid Ohio Driver’s License
• Reliable and consistent transportation
• Current proof of auto insurance
• HHA or STNA certification
• Ability to pass a criminal background check and drug screening
• Physically able to lift, push, pull, or carry up to 50 lbs

Freedom Caregivers, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to providing an inclusive environment for all employees - regardless of race color religion sex sexual orientation gender identity national origin disability or veteran status.