Financial Counselor

Location: Upper Sandusky

## Financial Counselor Apply locations:
Hospital time type:
Full time posted on:
Posted 6 Days Agojob requisition :
JR101059

Join our team at Wyandot Memorial Hospital, where you’ll find a supportive, community-focused environment, excellent benefits, and the opportunity to make a real difference in the lives of our patients. Be part of a dedicated team that values teamwork, professional growth, and a strong commitment to compassionate, high-quality care.

The Financial Counselor position is part of the Patient Financial Services Department and is a full-time role working 80 hours per week, Monday – Friday, 8:00 AM – 4:30 PM. This role provides proactive and retrospective financial counseling to patients, helping them navigate medical bills, financial assistance, and payment plans while ensuring compliance with hospital policies and federal regulations.### Qualifications
* High school diploma or equivalent required
* ** AAPC certification
** in medical billing/coding or ability to obtain within 12 months of hire
* Understanding of insurance billing, including Medicare, Medicaid, and Commercial plans strongly preferred
* Experience with medical terminology and coding is a plus
* Strong computer, office, and math skills
* Knowledge of medical billing processes, including Insurance Remittance Advice, Price Transparency Rules, and regulations
* Ability to process monetary transactions accurately
* Excellent written, verbal, and telephone communication skills
* Professional demeanor with a focus on confidentiality and customer service
* Epic experience preferred###

Key Responsibilities
* Provide financial counseling to patients regarding medical bills, payment plans, and financial assistance
* Review patient documentation to determine eligibility for hospital financial assistance programs
* Assist patients with completing Financial Assistance applications
* Collect and post patient payments and establish payment plans
* Ensure Good Faith Estimates are provided in compliance with state and federal guidelines
* Maintain adherence to payer reimbursement policies and federal healthcare program requirements
* Collaborate with providers, clinical staff, and Revenue Cycle team members to ensure smooth patient workflow
* Communicate clearly and professionally while maintaining confidentiality
* Perform other duties as assigned to support the department### Welcome Wyandot Memorial Hospital is a proud, independent community hospital serving Upper Sandusky and the surrounding region since 1950. We’re not part of a large healthcare system—which means we make decisions locally, prioritize personalized care, and stay focused on what matters most: our patients and our people.### About UsOur team enjoys a supportive work environment and a competitive benefits package that includes OPERS retirement, paid time off, comprehensive insurance, tuition assistance, and service bonuses.

At Wyandot Memorial, you’re part of a close-knit team where your voice is heard and your work truly makes a difference.
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