Coordinator, Patient Financial Services

• Location 41 Park St,Port Clinton, OH, 43452,United States
• Other Compensation $49,000-$73,000. Experience Considered
• Job Category Patient Financial Services, Revenue Cycle Management, Medical Billing
• Industry Patient Financial Services, Revenue Cycle Management, Medical Billing
• Employee Type Full Time

Contact information

• Phone  ext 3133

Magruder Hospital is seeking an experienced Patient Financial Services Supervisor to help lead our Revenue Cycle and Patient Financial Services (PFS) operations. This role provides daily oversight of billing, collections, reimbursement, and patient account activities while supporting initiatives that improve cash flow, reduce denials, and strengthen overall revenue cycle performance. The ideal candidate is a collaborative healthcare revenue cycle professional with strong leadership, billing, and operational expertise.

• Provide daily oversight, direction, and support to Patient Financial Services staff.
• Assist in developing revenue cycle strategies that improve billing accuracy and reimbursement outcomes.
• Monitor productivity, reimbursement trends, and key performance metrics.
• Recommend and implement corrective actions to address billing and collection deficiencies.

Billing, Collections & Patient Accounts

• Support staff with demographic entry, charge entry, claim submission, and account resolution.
• Assist with denial management, payment analysis, and third‑party billing processes.
• Serve as a primary resource for hospital and physician billing questions.
• Oversee patient relations activities related to billing and account inquiries.

• Improve and standardize departmental workflows to enhance efficiency and consistency.
• Collaborate with Clinic Operations, Health Information Management (HIM), and leadership teams.
• Work with vendors supporting claims processing, statements, pre‑collection, and collection services.

• Develop and maintain departmental policies, procedures, and forms.
• Support system enhancements within billing platforms and claims scrubber applications.
• Perform payroll‑related duties and approve employee time‑off requests.
• Ensure compliance with HIPAA, Joint Commission standards, and applicable regulations.

At Magruder Hospital, we are guided by Integrity, Ownership, Compassion, and Respect. We foster a collaborative environment where team members are empowered to deliver exceptional service to our patients, providers, and community.

This is a 100% onsite position at Magruder Hospital in Port Clinton, Ohio.

• Minimum three (3) years of acute care hospital billing and collections experience.
• Advanced knowledge of hospital and physician billing, denial management, and reimbursement processes.
• Strong analytical, organizational, customer service, and problem‑solving skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and healthcare billing systems.
• Knowledge of insurance follow‑up, payment posting, and revenue cycle operations.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Strong leadership skills with the ability to train, coach, and support staff.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

• Associate's or Bachelor's degree in Medical Billing, Coding, Healthcare, Business Administration, or a related field.
• Experience with automated healthcare billing and revenue cycle systems.
• Previous supervisory or team leadership experience in Patient Financial Services.
• Knowledge of healthcare compliance and regulatory requirements.

Magruder Hospital is an Equal Opportunity Employer and provides equal employment and advancement opportunities to all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran status, disability, or any other protected class under the law.

Magruder Hospital is a Drug Free Workplace. Any offer of employment will be contingent upon satisfactory completion of pre‑employment drug screening, including screening for the presence of nicotine, satisfactory completion of background verification, and the results of a post‑offer medical and physical examination.