Patient Experience Advocate
Job in
Westerville, Delaware County, Ohio, 43082, USA
Listed on 2026-08-24
Listing for:
Trinity Health
Full Time
position Listed on 2026-08-24
Job specializations:
-
Healthcare
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Mount Carmel, part of Trinity Health, is hiring a Patient Relations Specialist to support patients, families, and visitors by addressing needs, rounding for feedback, and facilitating resolution of grievances.
Responsibilities include coordinating with hospital departments, maintaining grievance databases, and collaborating with Risk Management to investigate and respond to concerns. A Bachelor's degree and healthcare customer service experience are required.
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