ACRMC Training Center Coordinator​/Health Care Educator

• Lectures- demonstrates (how to perform), encourages questions

Performs consulting, coordinating and teaching responsibilities for Hospital staff, patients and community.

• Oversees instructor renewals, including course monitoring as needed
• Labels all AHA training materials/equipment as to the property of ACRMC
• Completes and maintains instructor and course files for AHA Training Center
• Manages and directs AHA training
• Schedules ACRMC community AHA training
• Designs training appropriate to students
• Follows AHA guidelines to determines length of training needed as appropriate to the trainee
• Provides courses in a timely fashion
• Provides up to date and accurate materials
• Maintains security of files and course cards
• Acts as a liaison to the AHA
• Completes and distributes course cards in a timely fashion
• Cleans and maintains all training equipment in working condition
• Completes and forwards required information to AHA as needed
• Maintains compliance with AHA policies and guidelines
• Maintains documentation of liability insurance coverage
• Maintains proof of sharing current information from the CTC (Community Training Center) concerning changes, new or revised material, and the most recent forms to all instructors for whom the CTC is the primary center
• Keeps current by attending AHA forums as offered and required on-line training
• Maintains original copy of current CTC contract
• Attends and actively participates in the CTC’s site reviews
• Operates within budget for education
• Maintains records of equipment usage
• Bills for training and establishes a schedule for course fees
• Coordinates equipment loans to affiliated instructors and other community members as needed
• Establishes rapport and demonstrates good communication skills
• Creates a learning environment by modeling a non-threatening attitude toward a trainee
• Lectures- demonstrates (how to perform), encourages questions
• Explains subject matter in a way that others can understand
• Applies adult learning principles
• Identifies and analyzes performance problems
• Coaches to improve performance
• Motivates learners and develops basic skills in others
• Provides Cardiac Rhythm interpretation courses for staff as needed
• Teaches quarterly at Competency Café
• Collaborates with Health UC regarding training materials
• Assist with requirements to participate in the ASPR Grant with the Health Collaborative
• Assist with ACRMC Emergency Management and Emergency Preparedness programs.
• Represent ACRMC in meetings and disaster drills with the Health Collaborative
• Work with the community resource partners to prepare ACRMC for potential emergencies in the community
• Provide Continuing Education opportunities to local EMS agencies

This job has no supervisory responsibilities.

Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Solicits customer feedback to improve service;
Responds to requests for service and assistance;
Meets commitments.

Focuses on solving conflict, not blaming;
Maintains confidentiality;
Listens to others without interrupting;
Keeps emotions under control;
Remains open to others’ ideas and tries new things.

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Writes clearly and informatively.

Balances team and individual responsibilities;
Exhibits objectivity and openness to others’ views;
Gives and welcomes feedback;
Contributes to building a positive team spirit;
Puts success of team above own interests;
Able to build morale and group commitments to goals and objectives;
Supports everyone’s efforts to succeed.

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