Patient Access Representative

• Patient Financial Specialist I;
  Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices.
  
  Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history.
  
  Abides by the department Service vision.
• Specialty:
  Emergency Room
• Location:
  
  500 S Cleveland Ave, Westerville, OH 43081
• Hours:
  
  Sunday 6:30pm - 2:00am, Tuesday 7:00pm - 1:00am, Friday 6:30pm - 1:00am, Saturday 6:30pm - 2:00am

Part time

Sun 6:30p-2a
Tue 7p-1a
Fri 6:30p-1a
Sat 6:30p-2a

Sun 6:30p-2a
Tue 7p-1a
Fri 6:30p-1a
Sat 6:30p-2a

• Patient Financial Specialist I;
  Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices.
  
  Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history.
  
  Abides by the department Service vision.
• Specialty:
  Emergency Room
• Location:
  
  500 S Cleveland Ave, Westerville, OH 43081
• Hours:
  
  Sunday 6:30pm - 2:00am, Tuesday 7:00pm - 1:00am, Friday 6:30pm - 1:00am, Saturday 6:30pm - 2:00am

• Register patients
• Verify insurance
• Patient communication
• Soft collection when registering patients
• Using EPIC
• Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations.
• Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures.
• Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies.

• Education:
  
  Prefer an Associate’s Degree in Health Care Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree.
• Experience:
  
  Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds

• Mount Carmel Health System recognized by Forbes in 2025 as one of America’s Best State Employers.
• Competitive compensation and benefits packages…