Clinical Supervisor

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ACE Wellness Center is seeking a Clinical Supervisor. The Clinical Supervisor will be a versatile, self-motivated, results-oriented professional who is able to assist with managing a strong clinical team in the Cuyahoga County and surrounding areas under the supervision/oversight of the Clinical Director. The Clinical Supervisor is involved with clinical operational oversight and supervision to assigned clinical service staff that may include fully licensed therapists, therapist‑interns, and Qualified Mental Health Professionals.

This position insures adherence to the mission, vision, and values of the organization as well as the ACE Wellness Center clinical service policies and procedures. This position assists with managing and ensuring service quality and clinical documentation compliance while working closely with the Clinical Director and team members to achieve the organization’s clinical and fiscal division goals and service outcomes.

• Adheres to all current federal & state laws, as well as ACE’s Policies and Procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability & Accountability Act (HIPAA).
• Reports immediately any suspected incidents of child abuse or neglect to the Child Abuse Hotline. Establishes relationships and communicates with clients, caseworkers/probation officers, family members, and staff.
• Identifies and seeks resolution for potential problems arising with staff or other involved parties.
• Provides clinical supervision for assigned clinical personnel and other support staff. Supervision needs will be evaluated based on clinical experience and performance and may be weekly but not less than bi-weekly.
• Participates in leading clinical team meetings to ensure clinical service goals are met and program and organizational developments are communicated, understood, and implemented.
• Ensures weekly review and management of caseload and productivity. Ensures clinical services are scheduled by the providers in the electronic records system and are delivered to clients weekly.
• Monitors compliance with treatment services. Reviews “no show” and “cancellation” concerns and how to mitigate barriers to successful treatment with each provider.
• Shares responsibility of closely monitoring the referral list, including scheduling, and assigning new cases in a timely manner to clinical staff based on staff case load and productivity. Sets expectations for all providers in regards to meeting performance requirements and achieving goals. Ensures clients have timely access to care provided by our providers.
• Provides guidance/supervision to group and individual providers achieving below average treatment outcomes and consults with Clinical Director regarding disciplinary action that may be warranted due to underperformance.
• Discusses staff’s approval of upcoming discharges with Clinical Director prior to conversations with client/families.
• Partakes in monthly peer review and other quality improvement activities while working closely with Clinical Director to ensure clinically sound documentation.
• Reviews, rejects, and approves clinical documentation for assigned clinical staff daily and provides feedback to providers.
• Reports all adverse incidents to the Clinical Director immediately. Consults with Clinical Director on any incident that requires external reporting.
• Reviews assessments & staff’s diagnoses along with appropriate recommendation for treatment services with Clinical Director.
• Monitors treatment plan service delivery compliance i.e., ensures providers deliver services…