Clinical Support Provider

This position is a full-time, onsite role at Safe Harbor Ohio, in Holmes County, OH. (Safe Harbor Ohio .org)

The Clinical Support Providers offer therapeutic support for each resident in his/her assigned cottage as a member of the resident's clinical team. The CSP assists in providing crisis support and is an integral part of the cottage and clinical teams. CSPs work as a bridge between the clinical and operational teams to best meet the needs of the residents.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is the responsibility of each employee to be a consistent witness for Jesus Christ and to adhere to the Statement of Faith/Standard of Moral Conduct. Further, each employee is responsible for dealing with others with a Christ-like attitude while helping them experience their worth in Christ and demonstrating behaviors reflecting CCHO's core values of Relentless Commitment, Selflessness, and Kindness.

Job-specific essential functions include the following:

• TEAM FIRST:
  Makes every effort to maintain a 'team first' spirit and atmosphere within the workplace environment, maintaining appropriate working relationships and promoting collaboration.
• Works with clinical and operational teams to mediate group or individual conflicts to help youth find solutions. Prevents conflicts by instructing/teaching about rules, consequences, and alternative behaviors during non-conflict times. Aids in de-escalation and provides preventative interventions for clients.
• Works with clients on REACH program (helps them complete packets, works with them on developing skills/character qualities, and facilitates checkpoints for clients to move to next stage).
• Communicates effectively with cottage team, both verbally and in writing, regarding treatment progress, planning decisions, problems, etc.
• Aids in hygiene, independent living skills, etc. to help meet the needs of clients.
• Attends meetings and shares clinical observations about resident issues (i.e., peer problems, moods, preferences, sleep patterns, family relationships, etc.)
• Completes appropriate logs, reports and forms including all service provision notes (includes checking alerts consistently to reconcile them), and non-billable case notes within agency deadlines and standards.
• Assists operational team with family time (visitation), greets guests, meets with parents for parent education and/or other activities assigned in clients' ITP.
• Helps evaluate client's emotional and physical needs before, during and after family time; provides interventions to assist with identified needs.
• Supervises/monitors phone calls, family time/visitation (of approved people) between as needed/assigned.
• Follows all policies/procedures/protocols regarding critical incidents.
• Assists with facilitating the spending of clothing vouchers needed for clients.
• Compiles inventory of clients' belongings upon intake; monitors and tracks ongoing inventory as clients acquire more items; and completes discharge inventory of clients' belongings.
• Facilitates group sessions, assisting kids to find hope and insight into their present and future dreams/goals.
• Meets individually with each resident on case load.
• Meets weekly productivity requirements according to agency standards.
• Develops and maintains cottage papers (chore list, laundry/prayer day, seating arrangements, shower schedule) as new intakes come; as changes occur; and on a monthly basis.
• Works on the floor as directed/asked by supervisors in order to fill in staffing holes. Completes duties of a Treatment Specialist on these days, which equal up to 20 days per year.
• Earns and maintains Safe Crisis Management certification and actively engages with clients using SCM skills when needed.

Other duties may be assigned.

None.

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations.
• Ability to read, comprehend and write routine reports and correspondence. Ability to effectively communicate before groups of varying sizes of customers or employees of the organization.
• Excellent…