Group and Events Sales Manager

Deer Creek Lodge and Conference Center located inside Deer Creek State Park is seeking an experienced Group & Event Sales Manager.

The Lodge has 110 rooms, 26 cabins, a full-service restaurant/lounge and banquet facilities that can accommodate up to 1725 guests. Deer Creek State Park is one of the most visited state parks in the country, requiring a level of attention to detail and service to meet guest expectations.

Responsible for supporting and representing the Director of Sales in maximizing sales opportunities and profitability by selling and booking hotel rooms and event space. Shares responsibility for overseeing, prospecting, qualifying and maintaining accounts in the corporate, group and convention markets, including SMERF. Plans strategies to increase hotel revenues and occupancy through yield management and active solicitation.

• Salary: $40,000 to $45,000 per year, experience-based, plus eligibility to earn additional income with Regency Hotel Management’s Sales quarterly incentive program
• Work schedule allows work-life balance; may include nights and weekends
• Full benefits package after 60 days; 401(k) and PTO
• Opportunity for growth within the company based on performance
• Initial onboarding and ongoing training provided

• Assist DOS in developing an aggressive sales plan for the hotel and conference center, with guidance from the General Manager.
• Design, complete, prepare and follow-up on sales calls in designated market segments.
• Generate revenues and positively impact the hotel's gross operating profit and customer satisfaction.
• Participate in contracts and booking details for conferences or association groups; refer food and beverage arrangements to the Catering Director.
• Greet and provide guest relations for business conference or association clients during events.
• Participate in weekly/monthly property sales meetings with Food & Beverage Management, Hotel General Manager, Front Desk Management and client meetings.

• Create a positive work environment through team building and serve as a role model for staff.
• Uphold policies in the Associate Handbook and maintain a harassment-free environment.
• Provide coaching and counseling to associates, offering praise or corrective feedback as necessary.
• Maintain an average 45‑hour annual workweek; work overtime as approved.
• Report hotel and conference center sales directly to the DOS.
• Act as a community ambassador and liaison for conference and association guests.
• Engage in aggressive targeted solicitation of business.
• Assist floor operations for top VIP events when requested.
• Participate in community and civic group activities; build relationships with key contacts.
• Represent the hotel professionally in interactions with guests, industry organizations, and the community.
• Travel monthly as necessary for trade shows, convention bids, and meetings.

• Meet customer and team member expectations by delivering Regency Hospitality Culture service.
• Communicate effectively with customers, co‑workers, and supervisors.
• Coordinate booked business activities with various departments.
• Communicate client requests promptly to all departments.
• Help catering team reach sales goals through strategy development and implementation.
• Prepare proposals and estimates for clients; coordinate with food and beverage departments.
• Facilitate function execution by providing specifications to responsible departments.
• Resolve space conflicts or cancellations in collaboration with others.
• Assist with pre‑ and post‑conference meetings with the Catering Director and clients.
• Prepare for monthly meetings with the CVB; discuss leads, bids, and business status.
• Meet regularly with DOS and REVPAR team to plan sales and rate strategies.
• Organize and attend sales department meetings, hotel department manager meetings and other required meetings.
• Set weekly/monthly goals and share with DOS.
• Help maintain safe working conditions.

• Solicit and sell guest rooms, food & beverage services and additional hotel services to existing and new customers.
• Generate contracts and correspondence…