Lodgekeeper - PostCard Cabins Hocking Hills - Nelsonville, OH

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Part Time Nelsonville, OH, US

4 days ago Requisition

Salary Range: $15.00 To $16.00 Hourly

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodge keeper for the Post Card Cabins in Nelsonville, OH.

The Lodge keeper’s responsibilities include guest communication, reservation handling, cleaning, pressing, and folding laundry.

• Laundry knowledge
• Removing stains from items using the appropriate procedures.
• Keeping an updated inventory of laundry detergents.
• Prepare for the following day’s shift by packing linen bags, preparing correct assignment reports
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Proficient knowledge of Microsoft word systems (Excel and Word)
• Reservation System knowledge
• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.
  
  Familiarity with cleaning detergents and laundering equipment.
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Basic arithmetic skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Personable disposition with a knack for customer service.
• Available to work shifts and on weekends.

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)